Terms and Conditions of Equipment Hire

Show Professional AV
Registered Address: 20 Pool Street, Walsall, WS1 2EN
Phone: 0121 599 0157
Email: hello@showprofessional.co.uk
Website: www.showprofessional.co.uk

1. Definitions and Interpretation

1.1 In these Terms and Conditions, the following definitions shall apply:

“Company” means Show Professional AV (trading as Show Pro), its directors, employees, agents, successors, and assigns.
“Client” means the person, firm, company, or other legal entity hiring Equipment and/or Services from the Company.
“Equipment” means any audiovisual equipment, materials, accessories, or other items supplied on hire by the Company.
“Hire Period” means the period commencing from the date and time the Equipment is delivered or collected by the Client, and ending when the Equipment is returned to the possession and control of the Company.
“Services” means any supplementary services provided by the Company, including but not limited to technical support, installation, operation, delivery, and collection.
“Contract” means any written or verbal agreement for the hire of Equipment or provision of Services by the Company to the Client, incorporating these Terms and Conditions.

1.2 The headings in these Terms are for ease of reference only and shall not affect their interpretation.

2. Basis of Contract

2.1 All Equipment and Services supplied by the Company are subject exclusively to these Terms and Conditions, which shall prevail over any other terms and conditions (including the Client’s own terms of business, if any), unless otherwise agreed in writing by a duly authorised representative of the Company.

2.2 No variation to these Terms and Conditions shall be binding unless agreed in writing by both parties.

2.3 All quotations issued by the Company shall remain valid for a period of 14 days, unless otherwise stated. No binding contract shall exist until the Company has received the Client’s confirmation in writing and any required deposit or prepayment.

3. Payment Terms

3.1 The Client shall pay all hire charges and associated fees in full and in cleared funds no later than 7 calendar days prior to the commencement of the Hire Period, unless credit terms have been agreed in writing.

3.2 Where credit terms apply, invoices shall be paid in full within 30 days from the invoice date. Time of payment shall be of the essence.

3.3 The Company reserves the right to charge interest on overdue sums at the rate of 5% per calendar month, accruing daily from the due date until the date of actual payment, both before and after judgment.

3.4 The Client shall not be entitled to withhold or set off any sums due to the Company against any other sums, claims or liabilities.

3.5 All amounts quoted are exclusive of VAT unless stated otherwise.

4. Deposits and Security

4.1 A refundable security deposit may be required at the Company’s sole discretion. This deposit shall be held against any loss, damage, late return or other breach of contract by the Client.

4.2 The Company reserves the right to deduct from the deposit such sums as may be necessary to make good any damage, loss, or additional charges, and shall return any remaining balance within 14 working days after the return and inspection of the Equipment.

5. Cancellation Policy

5.1 All cancellations must be submitted in writing to hello@showprofessional.co.uk and will be subject to the following charges:

More than 14 days’ notice: Full refund, less £25 administration fee.
7 to 14 days’ notice: 50% of the total Contract value payable.
Less than 7 days’ notice: 100% of the total Contract value payable.

5.2 The Company reserves the right to cancel the Contract at any time due to circumstances beyond its reasonable control. In such cases, the Company shall refund all monies received in respect of undelivered Equipment or Services but shall not be liable for any consequential loss or damage.

6. Delivery, Collection, and Access

6.1 Where delivery or collection is undertaken by the Company, the Client shall ensure that safe and suitable access is available at the agreed times.

6.2 Any delays or failed deliveries caused by inadequate access, site conditions, or absence of authorised personnel may result in additional charges at the Company’s standard hourly rate.

6.3 The Client shall inspect the Equipment upon delivery or collection and shall notify the Company immediately of any missing, damaged or defective items. In the absence of such notification, the Equipment shall be deemed to be in good order and condition.

7. Risk and Title

7.1 All Equipment shall remain the exclusive property of the Company throughout the Hire Period.

7.2 The risk in the Equipment shall pass to the Client upon delivery or collection and shall remain with the Client until the Equipment is returned and accepted by the Company.

7.3 The Client shall not sell, assign, mortgage, charge, sub-hire, lend, or otherwise dispose of or part with possession or control of the Equipment.

8. Insurance and Indemnity

8.1 The Client shall, at its own expense, maintain suitable insurance policies to cover the Equipment for its full replacement value against theft, loss, accidental damage, and public liability risks throughout the Hire Period.

8.2 The Company may request proof of such insurance policies prior to commencement of the Hire Period. Failure to provide such evidence may result in cancellation or withholding of Equipment.

8.3 The Client shall fully and effectively indemnify and hold harmless the Company against all liabilities, damages, claims, costs, and expenses (including legal fees) arising from the Client’s use, misuse, or unauthorised operation of the Equipment or breach of these Terms.

9. Damage, Loss and Replacement

9.1 The Client shall be responsible for the cost of repair or full replacement (at new-for-old value) of any Equipment lost, damaged, or stolen during the Hire Period, regardless of cause or fault.

9.2 Where Equipment is returned late or incomplete, additional charges will apply at the Company’s standard daily rate, up to and including the full replacement cost.

10. Technical Assistance and On-Site Services

10.1 Where the Company provides technical staff or crew, the Client shall ensure safe and reasonable working conditions in compliance with current health and safety legislation.

10.2 The Client agrees to comply with all instructions and guidance provided by the Company or its staff. The Company shall not be liable for faults arising from misuse, user error, or third-party interference.

10.3 Any technical issues must be reported immediately. The Company shall not be liable for retrospective claims where the Client failed to report faults during the Hire Period.

11. Force Majeure

11.1 The Company shall not be liable for any failure or delay in the performance of its obligations under the Contract due to events beyond its reasonable control including, but not limited to, acts of God, war, riot, strikes, lockouts, fire, flood, pandemic, government restrictions, supply chain failure, or breakdown of machinery.

12. Limitation of Liability

12.1 Nothing in these Terms shall limit or exclude the Company’s liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot lawfully be excluded.

12.2 Subject to clause 12.1, the Company’s total liability under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total hire charges paid by the Client.

12.3 Under no circumstances shall the Company be liable for consequential, indirect, incidental, or economic losses, including but not limited to loss of profits, business interruption, or reputational damage.

13. Termination

13.1 The Company may terminate the Contract forthwith by written notice if the Client:

commits a material breach of these Terms;
becomes insolvent or enters liquidation;
fails to pay any sums due.

13.2 Upon termination, the Client shall immediately return all Equipment to the Company or permit the Company access to retrieve it. The Client shall be liable for all outstanding charges and liabilities.

14. Severance and Waiver

14.1 If any provision of these Terms is held to be invalid, illegal or unenforceable, it shall be severed, and the remaining provisions shall continue in full force and effect.

14.2 No waiver by the Company of any breach or delay by the Client shall be construed as a waiver of any subsequent breach.

15. Governing Law and Jurisdiction

15.1 These Terms and the Contract shall be governed by and construed in accordance with the laws of England and Wales.

15.2 The parties irrevocably submit to the exclusive jurisdiction of the English courts for the resolution of any disputes.

16. Entire Agreement

16.1 These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements, understandings, or arrangements, whether oral or written.

17. Contact Details

All notices and communications must be sent in writing to:

Show Professional AV
20 Pool Street, Walsall, WS1 2EN
Phone: 0121 599 0157
Email: hello@showprofessional.co.uk
Website: www.showprofessional.co.uk